Terms of Purchase and Refund Policy

TERMS OF PURCHASE AND REFUND POLICY

General

Offers/Coupons cannot be used in conjunction with each other unless otherwise stated. Coupons are only valid during the advertised promotion period. Prices are subject to change without notice.

Live Event Tickets

There are no refunds on any live event tickets. If you have registered any single ticket more than one (1) time, then the Company reserves the right to cancel or reject any subsequent ticket that was registered multiple times, whether intentionally or inadvertently, by either party. The Company also reserves the right to cancel any tickets that were issued or transferred in violation of any Company policy.   

All ticket purchases are subject to availability without exception. Receipt of a confirmation of a ticket purchase does not guarantee that a seat will be reserved at the Event should an Event be sold out. As such, if you purchased a ticket but did not reserve your seat, your ticket may be deemed invalidated. The Company reserves the right to either issue a ticket credit or possibly issue a refund depending on the circumstances of your purchase. If an Event is sold out, or in the venue host has subsequently limited the capacity, Awakening Hub reserves the right, in its sole discretion, to either roll over a ticket into the next scheduled Event, issue a ticket credit, or offer an Event substitution.  If the next Event is sold out, or close to full capacity, Awakening Africa Hub reserves the right to issue a store credit for purchase of the ticket instead of rolling the ticket over into the next Event. The decision will be based on availability and the type of ticket purchased, such as whether it was a free ticket, included in a bundle, or a ticket purchased without any restrictions.   All Events are subject to change and the location, date and venue may be changed at any time. If you have paid for airfare and hotel accommodations, Awakening Africa Hub is not responsible for those costs. All ticket purchases, gratis tickets, bundled tickets and promotional tickets are subject to availability. All tickets are subject to cancellation, forfeiture, or rollover to another event at the sole discretion of Awakening Hub.

If you are unable to attend an Event, you may be eligible to receive a ticket credit on a ticket purchased without restrictions. Within 15 days prior to the event, you may use the credit for a future live event; however please be advised that this only applies to tickets that are purchased without restrictions. There is only one ticket change request per ticket or per purchase. We reserve the right to deny any subsequent ticket change requests. Any ticket purchased as part of an Agreement or with a promotional gift item, such as a “gift with purchase” is not subject to a ticket credit. Again, ALL tickets are subject to cancellation, forfeiture, or rollover to another event at the sole discretion of Awakening Hub.

To enter any Live Event, everyone must have their own valid Ticket.  One Ticket is required per attendee and will only be valid on the day(s) of the Event and area(s) of the Event as indicated on the Ticket. Entry into the Event is limited to persons that meet the minimum age requirements on or before the day of the Event.  To enter a Live Event, you must be at least eighteen (18) years of age or older unless otherwise specified for a particular event. No one is permitted entry without a ticket (this means no small children on your lap and no babies). If children are permitted at an event, then each child or infant must have their own valid ticket and their own seat for capacity and Fire and Building Code capacity purposes.

Babies and lap children are not permitted to enter the event and you will be denied access if you are accompanied by a baby or child under the age of 18, unless otherwise specified for a particular event and with a valid ticket for each individual attending. Portable car seats and strollers are not allowed in any event area. Additionally, no strollers, diaper bags, car seats or backpacks are permitted in the Live Event Area, unless specified that backpacks are allowed.  This event is for mature audiences only.

Attention for international customers who are purchasing tickets to live events

Please be advised that except for providing an invitation letter, we are not able to provide any other immigration documentation to assist you in obtaining a Visa to travel to the United States.

If you live in a country that prohibits travel to the United States, we are unable to assist with any documentation. All Live Event tickets are nonrefundable and/or only available for a ticket credit under certain programs as outlined in these terms and conditions.

By purchasing a ticket to any of our events and/or attending, you acknowledge and agree to be bound by the terms and conditions set forth in this Refund Policy as well as the Terms of Use and Privacy Policy If you do not agree to these Policies, please do not attend the Event or purchase anything, or enter any transaction with us.

Exhibitors’ Terms and Conditions